Folders on AOLŪ Mail on the Web

For AOLŪ Mail on the Web, your folders are displayed in the Folder List box on the left side of your AOL Mail window. The list includes five system folders and any personal folders you create.

Personal Folders

Personal folders are a handy way to organize your e-mails. You can create folders to store e-mails by subject, sender, or any other criteria that suits your needs. You can also rename and delete your personal folders.

System Folders

The six system folders cannot be renamed or deleted. Each system folder has a specific purpose in the AOLŪ Mail on the Web system.

Folder Contains...
New Mail

This folder contains e-mail messages from authorized senders. There is a maximum of 1,000 e-mail messages.

Notes:

•  E-mail messages will be automatically moved to your Old Mail folder after they have been read.

•  New, unread e-mail messages will be automatically deleted from your New Mail folder for you after approximately 28 days.

•  Optionally, you can change your display settings to show a unified Inbox folder, instead of the New Mail and Old Mail folders.

Old Mail

This folder contains e-mail messages that have already been read. There is a maximum of 550 e-mail messages.

Notes:

•  E-mail messages will be automatically deleted from your Old Mail folder for you after 1 to 7 days (depending on your account settings). The default is 3 days. Changes to your account settings must be made within the AOL software.

•  Optionally, you can change your display settings to show a unified Inbox folder, instead of the New Mail and Old Mail folders.

Inbox

This folder contains new and previously read e-mail messages.

Notes:

•  New, unread e-mail messages will be automatically deleted from your Inbox folder for you after approximately 28 days.

•  E-mail messages you have read will be automatically deleted from your Inbox folder for you after 1 to 7 days (depending on your account settings); the default is 3 days. Changes to your account settings must be made within the AOL software.

•  Optionally, you can change your display settings to show a unified Inbox folder, instead of the New Mail and Old Mail folders.

Sent Mail

This folder contains copies of e-mail messages you have sent. There is a maximum of 550 e-mail messages.

Note: E-mail messages in this folder are automatically deleted for you after about 27 days.

Spam

This folder contains e-mail messages you have reported as spam. There is a maximum of 250 e-mail messages.

Notes:

•  E-mail deleted from the Spam folder is deleted permanently from the AOLŪ service.

•  This folder appears only after you have clicked the Report Spam button. Visibility of the Spam folder for all Teen and Kids Only accounts will depend on the Parental Controls settings.

•  E-mail messages in this folder are automatically deleted for you after about 3 days.

Recently Deleted

This folder contains e-mail you deleted from other folders.

Note: E-mail messages remain in this folder for about 24 hours before they are automatically and permanently deleted. Before this time, you can read, retrieve, or permanently delete an e-mail.

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