Receiving attached files in email

E-mail E-mail is typically a one-to-one communications system. With an AOL screen name, you can e-mail with other AOL and Internet users. may include separate files A File is an electronic document which can be text, pictures, sounds, videos or whole programs. Reminder: Never download files from someone you don't know. Files may contain dangerous Trojan Horse programs that may capture your AOL password, severely damage your computer, or contain objectionable graphics. To report a violation in an attached file, please forward the e-mail to screen name TOSReports. that have been attached to the e-mail message. File attachments are indicated in your New Mail window by a small disk icon and envelope icon. In order to see or use the attached file, you need to download it.

To download files

1.  Open a piece of mail with a file attachment.
2.  Click Download Now.
3.  Note the name of the saved file and the folder in which you save it.
4.  Click Save.


-- Click Download Later to place the file in the Download Manager.

Using Attached Files

Files with a .zip extension have been compressed, that is, the file has been run through a special software program that makes it smaller. The AOL software will automatically decompress these files for you when you sign off from AOL. For more information on compressed files, see: About compressed (zipped) files.

You must have software that is compatible with the file you download. For example, if you receive a WordPerfect file, you must have either WordPerfect or a word processing program capable of opening WordPerfect files. Files must also be compatible with your hardware. A Windows machine may not be able to read some Macintosh files, and vice versa.

AOL software is *MIME-compliant*, meaning that it encodes and decodes files in MIME format. This function will usually be invisible to you, unless you receive a file that has not been properly MIME-encoded. If the sender has attached multiple attachments, for example, AOL may not be able to decode the files. You may need to use a MIME Decoder. For more information, go to Keyword: MIME.

AOL can display graphic files in a number of formats, including .art, .jpg, .gif, .bmp and some .pcx files, as soon as they finish downloading Downloading is the process of transferring a file from one computer to another. Filesyou can download from AOL include pictures, sounds, text documents, videos, and programs.If your e-mail messages have attached files, you will download those as well.. For further information about graphics files, see: Downloading and viewing pictures.


If you don't know the sender of the file, don't download the attached file! Files attached to e-mail messages can contain computer viruses or Trojan Horse programs. Viruses and Trojan Horse programs can cause damage to your computer files, contain objectionable graphics, or compromise the security of your account An Account is your relationship with AOL. It is generally represented by the first screen name (Primary Master Screen Name) you created when you became an AOL member. You must be 18 years old to register for an AOL Account. Once you have registered for an account you can create up to seven screen names for your family.. You should always check files you download for viruses and Trojan Horse programs before you open them, especially if they are from people you don't know. To learn more about computer viruses and to get anti-virus software, visit Keyword: Virus.


-- The name of the attached file shows just above the mail message.

-- No AOL staff member will ever send you files attached to e-mail. If you receive e-mail with an attached file from someone claiming to be AOL staff, do NOT download the file. Instead click Forward and send the mail to screen name A Screen Name is your online identity. It is also your e-mail address and publicly identifies you anytime you communicate with others online in public areas like chat rooms and message boards. By using a screen name, you can keep in touch with friends & family or make new friends in many areas. TOS Files.