Receiving attached files in email
may include separate files that have been attached to the e-mail message.
File attachments are indicated in your New Mail window by a small
disk icon and envelope icon. In order to see or use the attached file,
you need to download it.
To download files
1. Open a piece of mail with a file attachment.
2. Click Download Now.
3. Note the name of the saved file and the folder in which you save
4. Click Save.
-- Click Download Later to place the file in the Download Manager.
Using Attached Files
Files with a .zip extension have been compressed, that is, the file has
been run through a special software program that makes it smaller. The
AOL software will automatically decompress these files for you when you
sign off from AOL. For more information on compressed files, see: About
compressed (zipped) files.
You must have software that is compatible with the file you download. For
example, if you receive a WordPerfect file, you must have either WordPerfect
or a word processing program capable of opening WordPerfect files. Files
must also be compatible with your hardware. A Windows machine may not
be able to read some Macintosh files, and vice versa.
AOL software is *MIME-compliant*, meaning that it encodes and decodes files
in MIME format. This function will usually be invisible to you, unless
you receive a file that has not been properly MIME-encoded. If the sender
has attached multiple attachments, for example, AOL may not be able to
decode the files. You may need to use a MIME Decoder. For more information,
go to Keyword: MIME.
AOL can display graphic files in a number of formats, including .art, .jpg,
.gif, .bmp and some .pcx files, as soon as they finish downloading. For
further information about graphics files, see: Downloading and viewing
If you don't know the sender of the file, don't download the attached file!
Files attached to e-mail messages can contain computer viruses or Trojan
Horse programs. Viruses and Trojan Horse programs can cause damage to
your computer files, contain objectionable graphics, or compromise the
security of your account. You should always check files you download for
viruses and Trojan Horse programs before you open them, especially if
they are from people you don't know. To learn more about computer viruses
and to get anti-virus software, visit Keyword: Virus.
-- The name of the attached file shows just above the mail message.
-- No AOL staff member will ever send you files attached to e-mail. If
you receive e-mail with an attached file from someone claiming to be AOL
staff, do NOT download the file. Instead click Forward and
send the mail to screen name TOS Files.