Q: When I try to get files from a Mac AIM user, I get an error message that the other user is not accepting file transfer requests.
A: Make sure that the Mac user has enabled AIM file
sharing, via the Start Sharing or File Sharing item in the Window menu, during his or her current AIM session.
Also, make sure that in the other user's File Transfer preferences, the Access setting is not configured to block you
from getting files.
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Q: I am not able to transfer files with one or more other users.
A: This may be due to the use of a firewall on your network. A firewall is a security device on your
network to prevent potentially harmful data from coming in, and to prevent certain other data from going out.
Depending on how a firewall is configured, it may prevent AIM file transfer from working. There is nothing AIM
can do to get around this, as it is just the feature of the firewall working as it should. However, you may be able
to get around the problem by entering a certain port number in AIM's File Transfer preferences. You will need to
ask your network administrator if there is such a port that will allow AIM file transfer to work (there may not be).
Also, make sure that you both have the latest version of AIM.
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